Web Design FREQUENLY ASKED QUESTIONS

Below are our most Frequently Asked Questions, please browse though our list to find any answers to questions you may have. Should you not find the answer to a question below, please ask a question on the form provided by clicking the Ask Question Button at the bottom of the page and one of our team members will contact you with an answer to your question.

All

This is a question we get asked a lot. Yes a website will help your business grow faster and we are here to help you when you need it, We will also give you the first 3 months of updates free of charge. So climb aboard the Internet with us today,

Yes, first we create the base design featuring the home page. Then we will put it on line on a private server for only you to view and seek comments from friends. We then carry out any adjustments needed and get the website ready for your final check before going live on line

We will have to view your current website to check, but it sounds like it is of the old design and not mobile responsive. If so a new website will have to be created to get it to perform on all devices.

The good news is the content on your current site can be reused and this will help lower your costs

Yes we can arrange a new logo for you. We will give you 8 demos to look at and then you can choose the one you like the most making adjustments until completion. If you have a doodle send it to us and that is where we will start.

Websites come in many sizes so time to create varies a lot depending on content. An Ecommerce website will take longer than a normal website, due to the complex payment gateways and the amount of products required. We estimate from 2 to 6 weeks is the average time it will take.

Yes you will be glad to hear, CMS websites can be updated without the need for special programs or programming knowledge.

You get an Admin Panel with your new website, here you log-in from a standard browser like Chrome, Firefox Safari or Internet Explorer. The interface is a bit like Word so easy to follow.

We give a free one-hour tuition on how to do this at your location, longer if the coffee is good.

All invoices sent out contain our bank details; you can pay direct to the bank by transfer or cash or send us a cheque or use our PayPal Check out.

Payment for your new website is in two parts. Part 1 once an agreed price has been set a 50% deposit is required for us to start work on your project.

Part 2 Once the website has been completed and you are 100% happy with the results, the other 50% becomes payable. On receipt of that payment, we will put your website live on line and its all systems go for you.

On our website are the base charges for a website, these include 1 Years free hosting. Once we know the work you require we will give a fixed price final website quote and stick to our price.

Your website if supplied by us comes with 1 years free unlimited hosting and email on superfast secure monitored UK hosting.

After this period hosting is charge yearly, 1 month before hosting is up, you will be sent a renewal notice with the cost for the next years hosting and email. Please pay this a minimum of 7 days before account is up, as we use a fully automated renewal system.

We offer two Maintenance programs.

1.A monthly agreed update program with a set fee paid monthly.

2.We will quote you for any work you require to be done. Our rate is based on £25.00 PH. A fixed price quote will be given for all jobs.

Full copyright ownership transfers from us to you on completion of the agreed payment for the website. Any images used from a third party source are included under their license agreement. The website is fully owned by you is the answer in short.

Any images you supply to us to use on your website must be owned or licensed to you. Should you not own an image you wish to use, please let us know and we will seek permission to use that image.

Text used on a website must be True, original and not copied from an existing website. It takes just seconds to check if text has been copied (Plagiarism), check here http://www.seoreviewtools.com/duplicate-content-checker/. Using duplicate content will harm the performance of your website.

The best is the short answer as we consider hosting and email one of the most essential parts of a website. We put you on our contracted fast cloud hosting, located in a state of the art UK data centre which is manned by experience engineers 24/7/365.

If there is a problem and occasionally electrical items fail, the team usually have it fixed before you know there is a problem. The hosting also offers 24/7 ticket support and a host of extras to make your website perform to the highest level.

During creation you can make adjustments as you feel fit, there are no extra costs for you to worry about.

Yes, you have full control of how your website will look and can make unlimited adjustment during its creation.

Yes, we can load your new website onto your current hosting suppliers servers. But please make sure you are not on limited hosting with small amounts of bandwidth and low PHP upload_max_filesize.

Yes but sometimes no as it may cost too much to do, but we will be honest and give you a truthful appraisal.

On our website are the base charges for a website, these include 1 Years free hosting. Once we know the work you require we will give a fixed price final website quote and stick to our price.

SEO stands for Search Engine Optimisation. This is a way of making your website more compatible or search friendly with the big search engines like Google (No1) and Bing/Yahoo, so you land near the top of the search page results, hence more site visitors.

It would take a long time to explain SEO to you, so here’s a short to the point version. It comprises of two parts, one on page where you have to make sure you cross all the T’s dot the i's. in other words make sure everything on page is balanced and compliant.

The other is off page, where you try to make as many friends as possible all giving a link to your website as this is considered a recommendation.

You yourself can do a lot of this work, so please ask us to tell you more.

No is the plain and simple answer. No reputable web design company can say they can put you at the top of what we call the SERPS, even though we all get emails from companies who say they can.

Here’s Why

There are many search engines, but only Google and Bing/Yahoo count here in the UK. Google is by far the biggest across the world. Both have different criteria in rating your website, so there is one to aim for and one to do as you can for. Selling to other countries like China and Russia see’s two more search engines to aim at.

No one but Google know what they require in your website, we all have ideas but Google does as Google does and at times we just scratch our heads in wonder. Example A little over a year ago (2013), Google said “its mobile first so websites have to be mobile friendly”.

But today in 2016, 2 websites we created in 2010 “non mobile friendly” hold and have held the No1 slots since 2010 on the SERPS and their owners will not let us change them to mobile responsive. So the old motto may be true here “Don’t fix it if it isn’t broken”.

On all sites we create we try to hit the hotspot and if it does not, we keep on trying as if it’s good for our customers, its even better for us.

No. All of our websites are fully responsive, this means they can be viewed equally on all devices including desktops, laptops, tablets and smartphones

Yes you get a minimum of 10 email boxes with every website we provide. These can hold up to 400mb of emails each and can be set to any name@yourwebsitename. You access these mailboxes via Web Mail with your email and the password given for every account using a standard web browser.

You can also forward your mail to any existing email address. In your Web Mail account you can write emails, personalise your emails and much more.

Website Design

Yes but sometimes no as it may cost too much to do, but we will be honest and give you a truthful appraisal.

On our website are the base charges for a website, these include 1 Years free hosting. Once we know the work you require we will give a fixed price final website quote and stick to our price.

Yes, you have full control of how your website will look and can make unlimited adjustment during its creation.

Yes, first we create the base design featuring the home page. Then we will put it on line on a private server for only you to view and seek comments from friends. We then carry out any adjustments needed and get the website ready for your final check before going live on line

During creation you can make adjustments as you feel fit, there are no extra costs for you to worry about.

Websites come in many sizes so time to create varies a lot depending on content. An Ecommerce website will take longer than a normal website, due to the complex payment gateways and the amount of products required. We estimate from 2 to 6 weeks is the average time it will take.

Responsive Design

We will have to view your current website to check, but it sounds like it is of the old design and not mobile responsive. If so a new website will have to be created to get it to preform on all devices.

The good news is the content on your current site can be reused and this will help lower your costs

Yes, all of our websites work on all devices, including desktops, laptops, tablets and mobile phones.

No. All of our websites are fully responsive, this means they can be viewed equally on all devices including desktops, laptops, tablets and smartphones

Content Management

Yes you will be glad to hear, CMS websites can be updated without the need for special programs or programming knowledge.

You get an Admin Panel with your new website, here you log-in from a standard browser like Chrome, Firefox Safari or Internet Explorer. The interface is a bit like Word so easy to follow.

We give a free one-hour tuition on how to do this at your location, longer if the coffee is good.

How Do I Make Payment To You

Your website if supplied by us comes with 1 years free unlimited hosting and email on superfast secure monitored UK hosting.

After this period hosting is charge yearly, 1 month before hosting is up, you will be sent a renewal notice with the cost for the next years hosting and email. Please pay this a minimum of 7 days before account is up, as we use a fully automated renewal system.

We offer two Maintenance programs.

1.A monthly agreed update program with a set fee paid monthly.

2.We will quote you for any work you require to be done. Our rate is based on £25.00 PH. A fixed price quote will be given for all jobs.

Payment for your new website is in two parts. Part 1 once an agreed price has been set a 50% deposit is required for us to start work on your project.

Part 2 Once the website has been completed and you are 100% happy with the results, the other 50% becomes payable. On receipt of that payment, we will put your website live on line and its all systems go for you.

All invoices sent out contain our bank details; you can pay direct to the bank by transfer or cash or send us a cheque or use our PayPal Check out.

Web Hosting & Email

The best is the short answer as we consider hosting and email one of the most essential parts of a website. We put you on our contracted fast cloud hosting, located in a state of the art UK data centre which is manned by experience engineers 24/7/365.

If there is a problem and occasionally electrical items fail, the team usually have it fixed before you know there is a problem.

The hosting also offers 24/7 ticket support and a host of extras to make your website perform to the highest level.

Yes, we can load your new website onto your current hosting suppliers servers. But please make sure you are not on limited hosting with small amounts of bandwidth and low PHP upload_max_filesize.

Yes you get a minimum of 10 email boxes with every website we provide. These can hold up to 400mb of emails each and can be set to any name@yourwebsitename. You access these mailboxes via Web Mail with your email and the password given for every account using a standard web browser.

You can also forward your mail to any existing email address. In your Web Mail account you can write emails, personalise your emails and much more.

SEO SEARCH ENGINE OPTIMISEATION

SEO stands for Search Engine Optimisation. This is a way of making your website more compatible or search friendly with the big search engines like Google (No1) and Bing/Yahoo, so you land near the top of the search page results, hence more site visitors.

It would take a long time to explain SEO to you, so here’s a short to the point version. It comprises of two parts, one on page where you have to make sure you cross all the T’s dot the i's. in other words make sure everything on page is balanced and compliant.

The other is off page, where you try to make as many friends as possible all giving a link to your website as this is considered a recommendation.

You yourself can do a lot of this work, so please ask us to tell you more.

No is the plain and simple answer. No reputable web design company can say they can put you at the top of what we call the SERPS, even though we all get emails from companies who say they can.

Here’s Why

There are many search engines, but only Google and Bing/Yahoo count here in the UK. Google is by far the biggest across the world. Both have different criteria in rating your website, so there is one to aim for and one to do as you can for. Selling to other countries like China and Russia see’s two more search engines to aim at.

No one but Google know what they require in your website, we all have ideas but Google does as Google does and at times we just scratch our heads in wonder. Example A little over a year ago (2013), Google said “its mobile first so websites have to be mobile friendly”.

But today in 2016, 2 websites we created in 2010 “non mobile friendly” hold and have held the No1 slots since 2010 on the SERPS and their owners will not let us change them to mobile responsive. So the old motto may be true here “Don’t fix it if it isn’t broken”.

On all sites we create we try to hit the hotspot and if it does not, we keep on trying as if it’s good for our customers, its even better for us.

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We try to reply to all questions asked on the same day